Privacy Policy

1. Information We Collect

Personal Identification Information

• Full name and contact details (email, phone number)
• Date of birth (for certification purposes)
• Billing and shipping address
• Account credentials (username and encrypted password)

Learning Information

• Course enrollments and progress tracking
• Assessment results and certifications
• Communication preferences and feedback

Technical Data

• IP address, browser type, and device information
• Cookies and usage data for analytics
• Website interaction data (pages visited, time spent)

2. How We Use Your Information

We use your personal data to provide and improve our services:

• To create and manage your student account
• To process course enrollments and payments
• To deliver course content and track your progress
• To issue certificates and verify course completion
• To provide customer support and technical assistance
• To send important service notifications
• To improve our platform and develop new features
• To prevent fraud and ensure platform security
• To comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

Service Providers

• Payment processors (Stripe)
• Cloud hosting services
• Email and communication platforms
• Analytics and performance monitoring tools

Educational Partners

When required for certification or course delivery, we may share necessary information with our instructors or educational partners.

Legal Requirements

We may disclose information when required by law or to protect our rights, property, or safety.

4. Data Security

We implement robust security measures to protect your information:

• SSL/TLS encryption for all data transmissions
• Secure server infrastructure with firewalls
• Regular security audits and vulnerability testing
• Limited employee access to sensitive data
• Secure payment processing through PCI-DSS compliant providers

5. Your Rights and Choices

You have control over your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we use your data
• Portability: Request your data in a machine-readable format

To exercise these rights, please contact us using the information below.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

7. Children's Privacy

Our services are intended for users aged 18 and older. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Authenticate users and maintain sessions
• Remember preferences and settings
• Analyze website traffic and usage patterns
• Deliver personalized content

You can manage cookie preferences through your browser settings, but this may affect certain features of our platform.

9. Policy Updates

We may update this Privacy Policy periodically. We will notify you of significant changes through email or prominent notices on our platform. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer:

Email: privacy@edumindslearning.com

Website: www.edumindslearning.com